Skip to content

Utility Assistance

Qualified households may receive assistance in paying their utility costs. This may include electric, natural gas, propane, heating oil, cord wood or wood pellets.   There are specific emergency services for clients who have received shut-off notices from their utility provider.  We can also provide information about the Pacific Gas and Electric Company CARE program, which can help you save up to 20% on your monthly energy bill.


To avoid disconnection, contact your utility provider as soon as possible.  We cannot prevent disconnections or restore service. Only your utility company can continue service and set up a payment plan.

Community Action Agency of Butte has limited funding.  Not all applicants will receive assistance. Our program uses a priority-point system to benefit the most vulnerable.  Allow up to 8 weeks for updates or processing.

  • To apply for assistance click below:
    • Print Utility Assistance Application
    • Apply for Utility Assistance Online (this link will take you to our partner's website)
      • If your services are disconnected or if you've received a shut-off notice, please call us before starting your application
      • Our online application system is down until further notice.  Please download and print the application packet linked above or call our Utility Assistance office.


Our Utility Assistance Office accepts paper applications by appointment only.  Normal office hours are Monday– Friday, 8:30 am to 4 pm, at 2640 S. 5th Avenue Suite 1, Oroville, CA. 


Do you have questions about our Utility Assistance services, need an application, or want to schedule an appointment?  Please call us at 530-712-2600, Option 1 or email us